The settling in assistance can take whatever form you would find helpful and could include the following:

• Translate and explain instructions of household, electrical appliances, house rules, emergencies

• Area tour with advice on hardware stores, local suppliers, shopping, bank, post, etc.

• Dealing with registration of telephone and other telecommunications.

• Contracting electricity, water, gas and other domestic utilities.

• Providing contacts with electricians, gardeners, craftsmen, etc. for any work required before the property move-in.

• Assistance to organise babysitting, housekeeping services.

• Coordinating shipment of personal belongings to and from anywhere in the world (providing contacts for international removal companies, etc.)

• Helpline over the phone for the first few months